Had a great experience buying a new Street Twin here. Great customer service, never felt like I was being pushed or sold too hard. Super friendly staff who are all just excited about bikes. Thanks to Joe and Marcos for taking me through it. Also, the bike is just a dream...
Decent selection of higher end gear as well. Worth a peruse if you are in the neighborhood.
I bought a 2016 Triumph Bonneville T120, and I have to say I love it! What a great bike, and what a complete thrill to ride.
I was actually convinced that I'd buy a Harley, but then thought I should explore other options. I decided to learn more about Triumph, and went to Ducati Triumph New York to educate myself. I worked with Tom, who was really fantastic. He spent a lot of time with me, which I really appreciated given that I'm a new rider and I had a lot of newbie questions. He suggested the Bonneville T120, and gave me a great tour of the bike. I slept on it and called him the next day to make the purchase!
In addition to Tom, I had the chance to interact with a good number of the other staff members and they were all rock stars. Abe, Steve, Joe, Carolyn, both Annas, and a couple of others whose names I forgot. All great people, and all made me feel as though I had joined a really cool community.
I'd recommend paying them a visit wholeheartedly!
And man, what a cool bike this Bonnie is. It's a keeper!
I am VERY happy with my new Ducati Scrambler ICON. The customer service at this place is fantastic. Special thanks to Dianna for helping me with picking out some awesome gear; to Joe for helping me finalize on the bike; to Marcos for setting up the paperwork; and the best for last to Steve for helping me every step of the way. 5 OUT OF 5 STARS