Make a Service Appointment

Service at your service

Do Your Own Work? Order From Our Parts & Accessories Department

THINGS TO KNOW BEFORE MAKING YOUR APPOINTMENT

Use this form to make an appointment for service maintenance, customization work, and general parts & accessories installations.

As you complete the form, please keep in mind that we schedule based on the estimated time to complete the job(s) you request.

For example, if you request a 600 mile service, we will allocate two-hours.  If you arrive to your appointment with an exhaust system to be installed, it will take more time.  We will complete the 600 mile service separate from the exhaust installation and may delay the return of your bike.

Info you’ll want to complete the form:

  • Your contact information

    The usual stuff here.  Please use a number and email where we can reach you between 10:am and 6:00pm

  • Your bike information

    The important details about your bike; year, make, model, VIN**

  • Your requested services

    List the type(s) of service you need along with descriptions.  The more detail you can provide, the faster we can get you into a slot and on the lift.

ALL ABOUT THAT VIN

Although we don’t require the Vehicle Identification Number (VIN) for you to complete the form, we can schedule your bike faster, because we can look-up warranty status, open recalls, and bulletins before calling you with availability options!

The VIN can be found on your registration or insurance card, but to ensure complete accuracy, it’s best to record it directly from your bike.

Ducati NYC VIN Plate

Triumph NYC VIN Plate

Request Service

  • About Your Bike

  • Having this info allows us to check for outstanding manufacturer recommended work and order any needed parts in advance of your arrival.
  • Add a new row
    Use one text box for each service item, using the +/- button to add a new item. We only need a brief description here (oil/filter change 6k service, install new tires, install performance exhaust, etc.).
  • Use this text box to share more detail about any service item(s) you listed above.
  • Drop files here or
    If you'd like to share photo details, upload jpg, png, or pdf file formats here. File size is limited to 200gb for each uploaded item.
  • Your Contact Info

    Enter your Primary and Preferred methods of communication. We'll use it for follow-up scheduling and and subsequent status updates for your bike.
  • The best number to reach you between 10am - 6pm.
  • An alternative number you'd like us to try if we reach VM on the primary.
  • This field is for validation purposes and should be left unchanged.
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